FAQS

 Tel: 0845 436 0000
E-Mail: sales@ontheropes.com

 Free standard shipping
on all orders in the UK.

 Call us 9am-5pm Mon-Sun

FAQ's

WHAT ROPE SHOULD I BUY?

This is dependent on a number of factors. All of our jump ropes are suitable for all ages and skill levels; however they do all perform differently. Please see the table below to help you decide which one to choose. If you still need help, please feel free to email us at by clicking here or give us a call on 0845 436 0000 where we can assist you further. Alternatively, please see out product guides for more help

HOW DO I ADJUST MY ROPE?

Rope Master, Aero Speed and Cross-Speed ropes are all adjusted the same way as they operate on the patented swivel bearing system. These are adjusted by unscrewing the cord out of the top of the bearing anti-clockwise. Doing this on both bearings will release the cord. These can be cut down to size accordingly using just a pair of scissors. The two ends of the cord are then screwed back into the bearings in a clockwise motion. Adjust the bearings at the handle by using the wrench and tighten if needed.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept credit and debit card via paypal.

I OWN A GYM AND SPORTS CLUB?

I own a boxing gym/sports club/gym/youth centre or social club and need multiple ropes. Do you offer trade accounts or offer bulk discounts? We are happy to work with all manner of organisations in providing our products. This usually requires an order of 10+ ropes to qualify and we aim to make you the best deal we can. Please let us know your requirements by dropping us an email at sales@ontheropes.com or give us a call on 0845 436 0000.

WHAT ARE YOUR RETURNS AND SHIPPING POLICY?

For all shipping enquiries, please see our Shipping page here. Please feel to email us here or call us on 0845 436 0000 to discuss your requirements and we’ll be happy to help you.

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