SHIPPING DETAILS

ALL ORDERS RECEIVED BEFORE 15:30 GMT Monday-Friday are shipped same day, regardless of destination.
Orders received between 15.30 GMT Friday and 09:00 GMT Saturday will be shipped on Saturday regardless of destination.
Orders received after 09:00 GMT Saturday and on Sunday will be shipped Monday.

UK – Shipping in the UK is free and items are sent by Royal Mail 1st Class Standard.
We also offer Royal Mail 1st Class Recorded and Royal Mail Special Delivery at an extra charge.

Europe & Rest of World 
Royal Mail Airmail Standard – Items should arrive within 3-10 working days.

Returns

Returns have to be made within 14 days of purchase.

Please email us at info@ontheropes.com with:

  • Item
  • Name
  • Address
  • Invoice/reference number